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Trimble Maps Updates
Customer Updates
1
How to route around the 10 Freeway closure in Los Angeles
Customer Communication Manager
Customer Communication Manager User Guide
1
Customer Communication Manager User Guide
Customer Communication Manager Releases
0
About Customer Communication Manager
5
What is Customer Communication Manager?
How does Customer Communcation Manager work with DRTrack?
DRTrack Order Statuses
Frequently Asked Questions
Appendix
Configuring DRTrack for Communication Manager
2
DRTrack Initial Configuration and Deployment
Configuring Orders and Accounts
Configuring Communication Manager
3
Configurating Notification Service Settings
Configuring Rulesets
Configuring Tracking Portal
Daily Planner User Guide
Daily Planner User Guide
2
What is Appian Daily Planner?
Appian Daily Planner User Guide (PDF)
Setting Up Daily Planner
2
Technical Requirements
Navigating to DRTrack
Navigating Daily Planner
6
General Layout
Dashboard
Route Planning
Dispatch
Boundaries
See all 6 articles
Route Planning
6
Preferences: Set Default Aliases
Creating and Editing Boundaries without DirectRoute
Unloaded Orders in Daily Planner
Truck Profile
Route Building Wizard
See all 6 articles
Route Planning Options and More Information
8
Populating Orders to Daily Planner
Boundaries
Route Building Wizard: Advanced Information
Selective Route Building
Map Panel and Interactions
See all 8 articles
Managing and Editing Routes
8
About Managing and Editing
Route Stops Card Overview
Moving Stops by Dragging and Dropping a Card
Moving Stops Between Routes on the Map
Violations Created Because of a Manual Edit
See all 8 articles
Unloaded Order Cards
9
About Unloaded Order Cards
Card View or Grid View
Filter and Sort Unloaded Orders
Multi-Select Tool
Geocode Multiple Orders
See all 9 articles
Dispatch Tab
8
About Dispatch
Assignment Data Grid
Assignment
Exporting Routes
Export Status
See all 8 articles
Card Layout Editor
4
About the Card Layout Editor
Card Styles and Layouts
Create a New Layout
Creating a Default Card
Preferences - Details
3
Prescriptive Intelligence
Aliases
Algorithm Settings
Daily Planner FAQs
Daily Planner Releases
1
Daily Planner 23.2 (August 2023)
FAQs
16
How is Daily Planner different from DirectRoute or DRTrack?
Why does Daily Planner require a company name when logging in?
How do I change algorithm settings?
How does data sync between DRTrack and Daily Planner?
Does all of the data still reside in the DRTrack databases?
See all 16 articles
DirectRoute User Guides
DirectRoute User Guide (PDF)
10
DirectRoute 23.1 User Guide (April 2023)
DirectRoute User Guide 22.4 (February 2023)
DirectRoute User Guide 22.3.1 (December 2022)
DirectRoute User Guide 22.1.1 (August 2022)
DirectRoute User Guide 22.1 (Apr 2022)
See all 10 articles
Advanced Routing
1
Special Equipment Codes
ResourcePro Module
1
About ResourcePro
SchedulePro Module
1
About SchedulePro
TerritoryPro Module
1
About TerritoryPro
Transportation Modeler
1
About Transportation Modeler
DirectRoute FAQs
DirectRoute Releases
17
DirectRoute Release Updates
DirectRoute 23.3 (October 2023)
DirectRoute 23.2 (August 2023)
DirectRoute 23.1 (April 2023)
DirectRoute 22.4 (February 2023)
See all 17 articles
Getting Started
4
Privacy Policy
How to Update the DirectRoute Serial Number
About the DirectRoute User Guide
Template - Truck File
DirectRoute Installation and Activation
2
DirectRoute System Requirements
How to Install DirectRoute (New Installation)
DirectRoute Map and Display Settings
0
DirectRoute Preference (Application) Settings
2
DirectRoute Preferences (Settings)
Recommended security update for transferring data between DRTrack and DirectRoute
DirectRoute Reports
0
DirectRoute Routing
1
Time Zone Arrival/Departure in the Route Book
DRTrack User Guides
DRTrack User Guides (PDF)
4
DRTrack 23.1 (April 2023)
DRTrack User Guide 2022.1, June 2022
DRTrack User Guide 2021.1, Apr 2021
DRTrack User Guide 2020.1, May 2020
Getting Started with DRTrack
2
Access and Login
DRTrack Requirements
Server Requirements by Component
4
About Server Requirements
SQL Server
Website Operating System
3rd Party GPS Data Interfaces
Site Administration
6
About User Groups
DRTrack Dashboard
User Group Manager
Manage Roles (Permissions)
Manage Users
See all 6 articles
Dispatch Menu
11
About the Dispatch Tab
Create Accounts
Create Order
Device Map
Driver Login
See all 11 articles
Route Board
2
About the Route Board
Build Routes
Routes
8
About Routes
Route Summary
Driver Pre-Assignment
Editing Routes
Stop Summary
See all 8 articles
Reports Menu
8
About the Reports Tab
Account History and Branch Summary Reports
DOT HOS Exception Report
Driver Performance and Trip Reports
DOT/Activity Logs
See all 8 articles
Customer Service Tab
2
About the Customer Service Tab
Order Status and Management
Admin Menu
10
About the Admin Tab
Banner Manager
Branch Manager
Email Manager
Audit
See all 10 articles
Customers
5
About the Customers Tab
Accounts (Account Management)
Emails & Notifications (Email Manager)
Point of Interest (POI) Manager
Ship To (ShipTo Manager)
Master Routes
8
About Master Routes
Export Master Routes from DirectRoute
Manage Master Routes
Edit Master Routes
Route Violations
See all 8 articles
DRTrack ERP Interface
2
About the ERP Interface
ERP Order Import Tables
DRTrack Configurations and Settings
2
About Configurations and Settings
Configuration Settings Table
DRTrack FAQs
DRTrack Releases
21
DRTrack Release Updates
DRTrack 23.2 (August 2023)
DRTrack 23.1 (April 2023)
DRTrack 22.4 (February 2023)
DRTrack 22.3 Release Notes
See all 21 articles
DRTrack Getting Started
3
Privacy Policy
What is DRTrack?
Trimble MAPS review of the Apache Log4j 2 security issue
Order Import Service
9
What is the Order Import Service?
Required Order Information
Options for Importing Orders
Web Services
DirectRoute (Legacy) File Import
See all 9 articles
OKTA Set Up
6
OKTA - Initial Set Up Procedures
OKTA - Specific Settings for End of Logout
OKTA - How to Add Users
OKTA - How to Configure DRTrack
OKTA - How to Add or Edit Groups
See all 6 articles
DRTrack Integrations
4
Samsara Integration
Pulse Integration
DMSi Agility Integration
Geotrac GeoFence Service Integration
Route Calendar
2
How do I remove a long drive time from the route calendar?
How do I move stops from one Master Route to another?
Resource Calendar User Guide
Resource Calendar User Guide (PDF)
2
Appian Resource Calendar User Guide
What is Appian Resource Calendar?
Setting up Resource Calendar
4
Enabling Resource Calendar in DRTrack
Calendar Configuration Requirements
DRTrack Required Information for Resource Calendar
Navigating Between DRTrack and Resource Calendar
Navigating Resource Calendar
14
Resource Calendar Interface
Dashboard
Map Panel and Interactions
Route Calendar Panel
Scheduled Time Blocks
See all 14 articles
Dispatch
6
About Dispatch
Assignment Data Grid
Assignment
Exporting Routes
Login Workflows
See all 6 articles
Preferences
8
Prescriptive Intelligence
Calendar
Aliases
Terminology
Behaviors
See all 8 articles
Resource Calendar FAQs
Resource Calendar Releases
2
Resource Calendar 23.2 (August 2023)
Resource Calendar 23.1 (January 2023)
FAQs
13
How is Resource Calendar different from the Route Calendar?
How do you set up Resource Calendar?
How do I navigate between Resource Calendar and DRTrack?
Why does Resource Calendar require a company name when logging in?
Why am I not required to enter a company name to access DRTrack from Resource Calendar and vice-versa?
See all 13 articles
Route Export Service
Configuration
4
Edit RouteExportService.exe.config file
Edit RouteExportTool.exe.config file
Configuring the RES application
Starting RES
TerritoryManager
TerritoryManager Releases
1
TerritoryManager 23.2 (August 2023)