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DirectRoute FAQs
DirectRoute Releases
14
DirectRoute Release Updates
DirectRoute 22.4 (February 2023)
DirectRoute 22.3.1 Release Notes (December 2022)
DirectRoute 22.3 Release Notes (November 2022)
DirectRoute 22.1.1 Release Notes (July 2022)
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Getting Started
4
Privacy Policy
How to Update the DirectRoute Serial Number
About the DirectRoute User Guide
Template - Truck File
DirectRoute Installation and Activation
2
DirectRoute System Requirements
How to Install DirectRoute (New Installation)
DirectRoute Map and Display Settings
0
DirectRoute Preference (Application) Settings
2
DirectRoute Preferences (Settings)
Recommended security update for transferring data between DRTrack and DirectRoute
DirectRoute Reports
0
DirectRoute Routing
1
Time Zone Arrival/Departure in the Route Book
DRTrack User Guides
Getting Started with DRTrack
2
Access and Login
DRTrack Requirements
Server Requirements by Component
4
About Server Requirements
SQL Server
Website Operating System
3rd Party GPS Data Interfaces
Site Administration
6
About User Groups
DRTrack Dashboard
User Group Manager
Manage Roles (Permissions)
Manage Users
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Dispatch Tab
11
About the Dispatch Tab
Create Accounts
Create Order
Device Map
Driver Login
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Route Board
2
About the Route Board
Build Routes
Routes
8
About Routes
Route Summary
Driver Pre-Assignment
Edit Routes
Stop Summary
See all 8 articles
Reports Tab
8
About the Reports Tab
Account History and Branch Summary Reports
DOT HOS Exception Report
Driver Performance and Trip Reports
DOT/Activity Logs
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Customer Service Tab
2
About the Customer Service Tab
Order Status and Management
Admin Tab
9
About the Admin Tab
Banner Manager
Branch Manager
Email Manager
Audit
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Customers
5
About the Customers Tab
Accounts (Account Management)
Emails & Notifications (Email Manager)
Point of Interest (POI) Manager
Ship To (ShipTo Manager)
Master Routes
8
About Master Routes
Export Master Routes from DirectRoute
Manage Master Routes
Edit Master Routes
Route Violations
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DRTrack ERP Interface
2
About the ERP Interface
ERP Order Import Tables
DRTrack Configurations and Settings
2
About Configurations and Settings
Configuration Settings Table
DRTrack User Guides (PDF)
3
DRTrack User Guide 2022.1, June 2022
DRTrack User Guide 2021.1, Apr 2021
DRTrack User Guide 2020.1, May 2020
DRTrack FAQs
DRTrack Releases
18
DRTrack Release Updates
DRTrack 22.4 (February 2023)
DRTrack 22.3 Release Notes
DRTrack 22.2 Release Notes
What's New in DRTrack 22.1? Release Highlights (May 2022)
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DRTrack Getting Started
3
Privacy Policy
What is Appian DRTrack?
Trimble MAPS review of the Apache Log4j 2 security issue
Order Import Service
9
Required Order Information
Options for Importing Orders
Web Services
What is the Order Import Service?
DirectRoute (Legacy) File Import
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OKTA Set Up
6
OKTA - Initial Set Up Procedures
OKTA - Specific Settings for End of Logout
OKTA - How to Add Users
OKTA - How to Configure DRTrack
OKTA - How to Add or Edit Groups
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DRTrack Integrations
4
Samsara Integration
Pulse Integration
DMSi Agility Integration
Geotrac GeoFence Service Integration
Route Calendar
1
How do I remove a long drive time from the route calendar?
Resource Calendar
Resource Calendar Releases
0