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DirectRoute Releases 14

• DirectRoute Release Updates
• DirectRoute 22.4 (February 2023)
• DirectRoute 22.3.1 Release Notes (December 2022)
• DirectRoute 22.3 Release Notes (November 2022)
• DirectRoute 22.1.1 Release Notes (July 2022)

See all 14 articles

Getting Started 4

• Privacy Policy
• How to Update the DirectRoute Serial Number
• About the DirectRoute User Guide
• Template - Truck File

DirectRoute Installation and Activation 2

• DirectRoute System Requirements
• How to Install DirectRoute (New Installation)

DirectRoute Map and Display Settings 0

DirectRoute Preference (Application) Settings 2

• DirectRoute Preferences (Settings)
• Recommended security update for transferring data between DRTrack and DirectRoute

DirectRoute Reports 0

DirectRoute Routing 1

• Time Zone Arrival/Departure in the Route Book

Getting Started with DRTrack 2

• Access and Login
• DRTrack Requirements

Server Requirements by Component 4

• About Server Requirements
• SQL Server
• Website Operating System
• 3rd Party GPS Data Interfaces

Site Administration 6

• About User Groups
• DRTrack Dashboard
• User Group Manager
• Manage Roles (Permissions)
• Manage Users

See all 6 articles

Dispatch Tab 11

• About the Dispatch Tab
• Create Accounts
• Create Order
• Device Map
• Driver Login

See all 11 articles

Route Board 2

• About the Route Board
• Build Routes

Routes 8

• About Routes
• Route Summary
• Driver Pre-Assignment
• Edit Routes
• Stop Summary

See all 8 articles

Reports Tab 8

• About the Reports Tab
• Account History and Branch Summary Reports
• DOT HOS Exception Report
• Driver Performance and Trip Reports
• DOT/Activity Logs

See all 8 articles

Customer Service Tab 2

• About the Customer Service Tab
• Order Status and Management

Admin Tab 9

• About the Admin Tab
• Banner Manager
• Branch Manager
• Email Manager
• Audit

See all 9 articles

Customers 5

• About the Customers Tab
• Accounts (Account Management)
• Emails & Notifications (Email Manager)
• Point of Interest (POI) Manager
• Ship To (ShipTo Manager)

Master Routes 8

• About Master Routes
• Export Master Routes from DirectRoute
• Manage Master Routes
• Edit Master Routes
• Route Violations

See all 8 articles

DRTrack ERP Interface 2

• About the ERP Interface
• ERP Order Import Tables

DRTrack Configurations and Settings 2

• About Configurations and Settings
• Configuration Settings Table

DRTrack User Guides (PDF) 3

• DRTrack User Guide 2022.1, June 2022
• DRTrack User Guide 2021.1, Apr 2021
• DRTrack User Guide 2020.1, May 2020

DRTrack Releases 18

• DRTrack Release Updates
• DRTrack 22.4 (February 2023)
• DRTrack 22.3 Release Notes
• DRTrack 22.2 Release Notes
• What's New in DRTrack 22.1? Release Highlights (May 2022)

See all 18 articles

DRTrack Getting Started 3

• Privacy Policy
• What is Appian DRTrack?
• Trimble MAPS review of the Apache Log4j 2 security issue

Order Import Service 9

• Required Order Information
• Options for Importing Orders
• Web Services
• What is the Order Import Service?
• DirectRoute (Legacy) File Import

See all 9 articles

OKTA Set Up 6

• OKTA - Initial Set Up Procedures
• OKTA - Specific Settings for End of Logout
• OKTA - How to Add Users
• OKTA - How to Configure DRTrack
• OKTA - How to Add or Edit Groups

See all 6 articles

DRTrack Integrations 4

• Samsara Integration
• Pulse Integration
• DMSi Agility Integration
• Geotrac GeoFence Service Integration

Route Calendar 1

• How do I remove a long drive time from the route calendar?

Resource Calendar Releases 0