DRTrack User Guides (PDF) 4

• DRTrack 23.1 (April 2023)
• DRTrack User Guide 2022.1, June 2022
• DRTrack User Guide 2021.1, Apr 2021
• DRTrack User Guide 2020.1, May 2020

Getting Started with DRTrack 2

• Access and Login
• DRTrack Requirements

Server Requirements by Component 4

• About Server Requirements
• SQL Server
• Website Operating System
• 3rd Party GPS Data Interfaces

Site Administration 6

• About User Groups
• DRTrack Dashboard
• User Group Manager
• Manage Roles (Permissions)
• Manage Users

View all 6

Dispatch Menu 11

• About the Dispatch Tab
• Create Accounts
• Create Order
• Device Map
• Driver Login

View all 11

Route Board 2

• About the Route Board
• Build Routes

Routes 8

• About Routes
• Route Summary
• Driver Pre-Assignment
• Editing Routes
• Stop Summary

View all 8

Reports Menu 8

• About the Reports Tab
• Account History and Branch Summary Reports
• DOT HOS Exception Report
• Driver Performance and Trip Reports
• DOT/Activity Logs

View all 8

Customer Service Tab 2

• About the Customer Service Tab
• Order Status and Management

Admin Menu 10

• About the Admin Tab
• Banner Manager
• Branch Manager
• Email Manager
• Audit

View all 10

Customers 5

• About the Customers Tab
• Accounts (Account Management)
• Emails & Notifications (Email Manager)
• Point of Interest (POI) Manager
• Ship To (ShipTo Manager)

Master Routes 8

• About Master Routes
• Export Master Routes from DirectRoute
• Manage Master Routes
• Edit Master Routes
• Route Violations

View all 8

DRTrack ERP Interface 2

• About the ERP Interface
• ERP Order Import Tables

DRTrack Configurations and Settings 2

• About Configurations and Settings
• Configuration Settings Table