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DRTrack User Guides
DRTrack User Guides (PDF)
4
DRTrack 23.1 (April 2023)
DRTrack User Guide 2022.1, June 2022
DRTrack User Guide 2021.1, Apr 2021
DRTrack User Guide 2020.1, May 2020
Getting Started with DRTrack
2
Access and Login
DRTrack Requirements
Server Requirements by Component
4
About Server Requirements
SQL Server
Website Operating System
3rd Party GPS Data Interfaces
Site Administration
6
About User Groups
DRTrack Dashboard
User Group Manager
Manage Roles (Permissions)
Manage Users
View all 6
Dispatch Menu
11
About the Dispatch Tab
Create Accounts
Create Order
Device Map
Driver Login
View all 11
Route Board
2
About the Route Board
Build Routes
Routes
8
About Routes
Route Summary
Driver Pre-Assignment
Editing Routes
Stop Summary
View all 8
Reports Menu
8
About the Reports Tab
Account History and Branch Summary Reports
DOT HOS Exception Report
Driver Performance and Trip Reports
DOT/Activity Logs
View all 8
Customer Service Tab
2
About the Customer Service Tab
Order Status and Management
Admin Menu
10
About the Admin Tab
Banner Manager
Branch Manager
Email Manager
Audit
View all 10
Customers
5
About the Customers Tab
Accounts (Account Management)
Emails & Notifications (Email Manager)
Point of Interest (POI) Manager
Ship To (ShipTo Manager)
Master Routes
8
About Master Routes
Export Master Routes from DirectRoute
Manage Master Routes
Edit Master Routes
Route Violations
View all 8
DRTrack ERP Interface
2
About the ERP Interface
ERP Order Import Tables
DRTrack Configurations and Settings
2
About Configurations and Settings
Configuration Settings Table