To perform the DirectRoute installation, the user must have Administrative Rights. The install cannot be done remotely by someone other than the user; the newly licensed user must be logged into the system (where the install will take place) with their own credentials to verify the issuance of a license.
Before installing DirectRoute, ensure Microsoft .NET 4.5 (or newer) is installed.
• To check, click on the Start (Windows symbol) button in the lower left corner of the screen and then select Control Panel
• From the Control Panel select Add/Remove Programs, or Programs & Features (dependent on the computer)
• Within the listing of installed programs, locate a Microsoft .NET file that may look similar to one of these:
If you do not see an entry for Microsoft .NET Framework 4.5, it can be downloaded safely for free at: http://www.microsoft.com/downloads/.