Appian Support

ContentTools FAQs

Frequently asked questions about Content Tools.

Why is my browser reverting to an older version of ContentTools?
ContentTools is enhanced from time to time with changes to its look and features. If your web browser occasionally reverts to displaying an older version of...
Tue, 5 Jan, 2021 at 7:51 PM
Places FAQs
What is a “Place”? A Place is a collection of data about a location—ranging from mapping location information, such as its name, address and GPS coordinate...
Fri, 18 Mar, 2022 at 3:21 PM
Where should a Place be located?
We recommend that users who create Places in ContentTools place the location's latitude/longitude at the truck entrance, which might be on a side street...
Tue, 4 Jan, 2022 at 8:59 PM
How can I get access to ContentTools?
If you are a CoPilot customer: To get access to ContentTools, please contact your CoPilot reseller for availability and support.  If you are a PC*MILER,...
Tue, 5 Jan, 2021 at 7:50 PM
What is a good way to name Place Sets?
Place Sets should be named in a way that is easy for the driver to understand. The Place Set name assigned in ContentTools is the same as what the driver se...
Tue, 8 Feb, 2022 at 3:58 PM
Can multiple users within my company access Content Tools?
Yes, one of the benefits of ContentTools is it allows the sharing of custom location and routing content among multiple users at the same company.  Afte...
Tue, 5 Jan, 2021 at 7:56 PM
What is a good way to name Avoids/Favors and Road Closures?
We recommend using a unique and easily recognizable name that will help in managing large sets of Avoids/Favors and Road Closures. Adding a target date for ...
Tue, 29 May, 2018 at 7:44 PM
How do I know if there is a Site around a Place?
A Place that has a Site will have a blue square next to its name.
Tue, 29 May, 2018 at 7:53 PM
Do I need to add Gates to save a Site?
Yes, a Site must have at least one Entry and one Exit gate, or at least one Two Way gate.
Wed, 29 May, 2019 at 12:55 PM
How do I choose a different ContentTools map style?
Yes, there are six different types of map styles available. They are Road Map, Satellite Map, Satellite Only, Terrain Map, Light Data Map, Dark Data Map.  ...
Thu, 11 Jul, 2024 at 3:56 PM