In this article:

• Installation types
  • DirectRoute as a published app
  • DirectRoute server access from the desktop
  • Server file
• Installation

Installation types

DirectRoute can be installed on a single machine (local installation) or in a shared/server environment. (Note: Only operational routing licenses can be installed on a server. Analyst licenses are single-user, local installs only.)

For server installations, the options are: 

DirectRoute as a published app

• DirectRoute is installed on a server.
• A desktop shortcut that is created to launch DirectRoute will then connect to the server, launch DirectRoute, and run it for the user.
• All file access is local to the server where DirectRoute is installed, unless a separate server/file share has been set up to store the files necessary for routing.

DirectRoute server access from the desktop

• DirectRoute is installed on a server.
• When the user clicks the desktop shortcut to launch DirectRoute, they have to login to the server.
• Once logged in, they will get a desktop where they will see the DirectRoute shortcut and be able to launch DirectRoute.
• All file access is local to the server where DirectRoute is installed, unless a separate server/file share has been set up to store the files necessary for routing.

Server file

• If DirectRoute is to be installed on a server, a server file is required. This is an encrypted file created and managed by Trimble Maps support. User logins created in this file will align with the number of purchased DirectRoute users. (See screenshot of a server file below.)
• The purpose of the server file is to control the folder path of those who login to DirectRoute.
• It can be set up by user, by territory, or by location. This will ensure that the users are pointed to the correct data folder for routing. 
• When creating a server file, the username, password, and folder path to the user's data directory are required.
• The folder path can be local, a mapped driver (i.e. F:\) or the UNC path (i.e. //servername/folderpath//)
• The same permissions will need to be set on these mapped folders as if the data were stored locally.

Sample server file

Installation

To install DirectRoute on a single machine or a server, you will need to download the installer from the Trimble ClientCenter. The installer is provided as a ZIP archive, which you can then decompress into a folder. If you are unsure how to do this, please contact your IT Helpdesk.

To begin installing, navigate to the folder you decompressed the ZIP archive into, right-click setup.exe, and click Run as administrator from the context menu. The DirectRoute Setup Wizard should appear on the screen.

WARNING: The DirectRoute installer must be run from your local computer. DirectRoute will not install correctly if runs from a network resource such as a shared drive. If you are unsure of how to check for this, please contact your IT Helpdesk.

1. Click Next to continue, then click the checkbox to accept the License Agreement, then click Accept. Repeat the same step on the next screen to accept the PC*MILER License Agreement. You cannot proceed with installation without agreeing to both.
2. Enter the requested license information:
   1. Serial Number: Your DirectRoute license number
   2. User Name: Your full name
   3. User Email: Your email address
   4. Company Name: The company name under which the license has been issued
   5. City: The city you are located in
   6. State: The state you are located in
3. Click Next to continue.

NOTE: If you do not know your license number, contact Trimble MAPS Support, [email protected], Phone: (800) 663-0626, Option 2 then Option 8.

4. Choose to either upgrade an existing DirectRoute installation or install a new copy. Please read the options carefully before deciding. By default, DirectRoute installs to C:\Program Files (x86)\TMW Systems Inc\Appian. Click Next to continue.
5. Review your selections, then click *Install* to continue. Installation could take anywhere from 5-20 minutes to complete.
6. After installation, uncheck the box next to Launch DirectRoute, then click Finish to exit the wizard.

NOTE: Only the licensed user, who was logged on to the PC when the install was performed, will be able to access DirectRoute

After installation, we need to confirm the proper folder and file configuration:

1. Open Windows Explorer with Win+E, then navigate to C:\Program Files (x86).
2. Right-click the TMW Systems Inc folder (the default folder DirectRoute is installed to), and click Properties from the context menu.

NOTE: If you installed DirectRoute to a location other than C:\Program Files (x86)\TMW Systems Inc, browse to that location instead.

3. When the Properties window opens, click the Security tab, then click Edit.
4. In the Group or user names section, click ALL APPLICATION PACKAGES.
5. Under the Permissions for... section, ensure all items in the Allow column are checked. If they are not, click Edit.
6. In the Allow column, check Full Control for the following Group or user names:
   1. ALL APPLICATION PACKAGES
   2. ALL RESTRICTED APPLICATION PACKAGES
   3. Users
7. Click OK when you are done, then click OK in the Properties window to close it.

8. Right-click the DirectRoute shortcut on your desktop and click Properties from the context menu, then click the Security tab.
9. Under Group or user names, click the users(s) listed, then under Permissions for... confirm Full Control is checked in the Allow column. If not, click Edit to adjust the permission.
10. When you are done, click OK in the Permissions window, then click OK to close the Properties window.
11. Depending on your company's security setting, it may be necessary to check or uncheck Run this program as administrator on the Compatibility tab.

NOTE: Only check Allow for the users you wish to have full access to DirectRoute. If unsure, contact your IT Helpdesk.