To install DirectRoute, you will need to download the installer from the Trimble ClientCenter. The installer is provided as a ZIP archive, which you can then decompress into a folder. If you are unsure how to do this, please contact your IT Helpdesk.

To begin installing, navigate to the folder you decompressed the ZIP archive into, right-click setup.exe, and click Run as administrator from the context menu. The DirectRoute Setup Wizard should appear on the screen.

DirectRoute installation wizard

  1. Click Next to continue, then click the checkbox to accept the License Agreement, then click Accept. Repeat the same step on the next screen to accept the PC*MILER License Agreement. You cannot proceed with installation without agreeing to both.
  2. Enter the requested license information:
    1. Serial Number: Your DirectRoute license number
    2. User Name: Your full name
    3. User Email: Your email address
    4. Company Name: The company name under which the license has been issued
    5. City: The city you are located in
    6. State: The state you are located in
  3. Click Next to continue.

DirectRoute license and user information

NOTE: If you do not know your license number, contact Trimble MAPS Support,, Phone: (800) 663-0626, Option 6 then Option 7.

  1. Choose to either upgrade an existing DirectRoute installation or install a new copy. Please read the options carefully before deciding. By default, DirectRoute installs to C:\Program Files (x86)\TMW Systems Inc\Appian. Click Next to continue.
  2. Review your selections, then click *Install* to continue. Installation could take anywhere from 5-20 minutes to complete.
  3. After installation, uncheck the box next to Launch DirectRoute, then click Finish to exit the wizard.

NOTE: Only the licensed user, who was logged on to the PC when the install was performed, will be able to access DirectRoute

After installation, we need to confirm the proper folder and file configuration:

  1. Open Windows Explorer with Win+E, then navigate to C:\Program Files (x86).
  2. Right-click the TMW Systems Inc folder (the default folder DirectRoute is installed to), and click Properties from the context menu.

NOTE: If you installed DirectRoute to a location other than C:\Program Files (x86)\TMW Systems Inc, browse to that location instead.

TMW Systems Inc context menu

  1. When the Properties window opens, click the Security tab, then click Edit.
  2. In the Group or user names section, click ALL APPLICATION PACKAGES.
  3. Under the Permissions for... section, ensure all items in the Allow column are checked. If they are not, click Edit.
  4. In the Allow column, check Full Control for the following Group or user names:
    3. Users
  5. Click OK when you are done, then click OK in the Properties window to close it.

TMW Systems Inc properties window

  1. Right-click the DirectRoute shortcut on your desktop and click Properties from the context menu, then click the Security tab.
  2. Under Group or user names, click the users(s) listed, then under Permissions for... confirm Full Control is checked in the Allow column. If not, click Edit to adjust the permission.
  3. When you are done, click OK in the Permissions window, then click OK to close the Properties window.
  4. Depending on your companys' security setting, it may be necessary to check or uncheck Run this program as administrator on the Compatibility tab.

DirectRoute Properties window

NOTE: Only check Allow for the users you wish to have full access to DirectRoute. If unsure, contact your IT Helpdesk.