In this article:
Installation Types
DirectRoute can be installed on a single machine (local installation) or in a shared/server environment.
- Only operational routing licenses can be installed on a server but may be installed locally in some cases
- Analyst licenses are single-user, local installs only.
Server Installations
- DirectRoute is installed on a server.
- File paths are predetermined by a server file, set up by support, and is assigned to a login.
- See section on server files for more information.
- Number of user able to access it at a time is limited based on your contract.
Local Installations
- DirectRoute locally on the device.
- Allows one user to access it at a time.
Server File
- When DirectRoute is installed on a server, an encrypted server file is required. It is created and managed by Trimble Maps support.
- User logins created in this file align with the number of purchased DirectRoute users. (See Figure 1 below.)
- The server file controls the folder path of those who login to DirectRoute.
- It can be set up by user, by territory, or by location. This ensures the users are pointed to the correct data folder for routing.
- The folder path can be local, a mapped driver (i.e. F:\) or the UNC path (i.e. //servername/folderpath//)
- The username, password, and folder path to the user's data directory are required when creating a server file.
- The same permissions are set on these mapped folders as if the data were stored locally.
Figure 1 - Sample Server file
Installation
To install DirectRoute on a single machine or a server, download the installer from the Trimble ClientCenter.
- The installer is provided as a ZIP file, which you can then extract into a folder. If you are unsure how to do this, please contact your IT Helpdesk.
- It is recommended that you place the extracted folder on the desktop for install.
Install:
1. Navigate to the folder you extracted the ZIP archive file into, and right-click setup.exe.
2. Click Run as administrator from the Context menu to start the DirectRoute Setup Wizard.
WARNING: The DirectRoute installer must be run from your local computer. DirectRoute will not install correctly if it runs from a network resource such as a shared drive. If you are unsure of how to check for this, please contact your IT Helpdesk.
Figure 2 - DirectRoute Setup Wizard for v24.4 or earlier
3. Click Next to continue.
4. Click the checkbox to accept the License Agreement and click Accept.
- Repeat the same step on the next screen to accept the PC*MILER License Agreement (cannot proceed with installation without agreeing to both).
5. Enter the requested license information:
a. Serial Number / API Key - DirectRoute license number
- If you are using v24.4 or older, the field is Serial number (See Figure 3 below).
- If you are using v25.2 or newer, the field is API Key (See Figure 4 below).
- Contact Trimble MAPS Support if you do not know your License Number:
support@trimblemaps.com
Phone: (800) 663-0626, Option 2 then Option 8
b. User Name - Your full name
c. User Email - Your email address
d. Company Name - The company name under which the license has been issued
e. City - The city you are located in
f. State - The state you are located in
6. Click Next to continue.
Figure 3 - DirectRoute Setup Wizard for v24.4 or earlier
Figure 4 - DirectRoute Setup Wizard for v25.2 or newer
7. Upgrade an existing DirectRoute installation or install a new copy. Read carefully before deciding.
8. Selecting a file path:
- v24.4 or older - DirectRoute installs to C:\Program Files (x86)\TMW Systems Inc\Appian
- v25.2 or newer - DirectRoute installs to C:\Program Files\Trimble Maps\Appian.
- If you are installing DirectRoute on a device that has already been installed with the C:\Program Files (x86)\TMW Systems Inc\Appian, newer version will still use the old file path.
9. Click Next to continue.
10. Review your selections, then click Install to continue.
- Installation could take anywhere from 5-20 minutes to complete.
11. Uncheck the box next to Launch DirectRoute after installation.
12. Click Finish to exit the wizard.
NOTE: Only the licensed user, who was logged on to the PC when the install was performed, has access to DirectRouteConfirm proper folder and file configuration after installation:
1. Open Windows Explorer (Win+E), then navigate to the proper folder based on your version:
- v24.4 or older - C:\Program Files (x86) (default)
- v25.2 or newer - C:\Program Files\ (default)
2. Right-click on the appropriate folder that DirectRoute installed to.
- v24.4 or older - TMW Systems Inc folder (default)
- v25.2 or newer - Trimble Maps folder (default)
3. Click on Properties from the Context menu.
Figure 5 - Windows Explorer folder location for v24.4 or older
4. Click on the Security tab
5. Navigate to each section and ensure that full control under the permissions box is set for each Groups and user names:
- ALL APPLICATION PACKAGES
- ALL RESTRICTED APPLICATION PACKAGES
- Users
6. Move to the Permissions for All... section to ensure all rows in the Allow column are checked.
Figure 6 - Permissions for the folder
If they are not checked:
a. Click on Edit.
b. Check Full Control in the Allow Column for the following Groups or user names:
- ALL APPLICATION PACKAGES
- ALL RESTRICTED APPLICATION PACKAGES
- Users
Figure 7 - Security Properties for the folder
c. Click OK when you are done.
d. Click OK in the Properties window to close it.
Update Application for Launch:
1. Right-click on the DirectRoute shortcut on your desktop.
2. Navigate to the Compatibility tab.
Figure 8 - Compatibility Properties for the folder
3. Click on Change setting for all users.
Figure 9 - Change settings for all users
4. Uncheck Run this program as administrator and click OK.
