For local machine installation, the DirectRoute install files, and any subsequent update files, are generally downloaded by licensed users from the Trimble ClientCenter

In addition to DirectRoute, licensing, and access to additional Appian software modules (if purchased) will be included in the installation download. If the user system or network prevents the download and/or installation, a request should be made to provide an alternate installation method. Alternate methods may include mailing a copy of the installation (certified, registered mail) or onsite installation by an assigned Appian Implementation and Training Consultant. 

Each licensed customer (primary contact) will receive an email with specific instructions on how to access the download, installation instructions, and the product code/license number. 

It is important to note that the installation cannot be done remotely, and one must have administrative rights on the machine to perform the DirectRoute installation. 

The download file generally includes the DirectRoute program and component files, including: 

  • .NET 4.5
  • Crystal reports 
  • PC*MILER embedded Map/Mileage System
  • Address Cleanup File
  • Zip9 Data File
  • Help File
  • ResourcePro Module*
  • SchedulePro Module*
  • TerritoryPro Module*
  • Transportation Modeler Module*

For detailed installation instructions, see DirectRoute Installation.

*Additional Appian software modules, if licensed for use.

System Requirements

System requirements may vary depending on which software modules have been licensed for use, the number of licensed users, and the types of operating systems being used. 


The following table lists the standard requirements for operating DirectRoute from various platforms. Separate requirements are listed for PC standalone connections and server connections.

PC Standalone Requirements

Minimum RequirementsRecommended Requirements
Operating SystemWindows 8.1 w/MS .NET 4.5Windows 10 w/MS .NET 4.5 (or newer)
ProcessorQuad-core 2.8GHzQuad-core 2.8GHz (or higher)
Memory (RAM)4 GB8 GB (or higher)
Hard Disk125 GB125 GB (and higher)
Network Card1 Gbe1 Gbe (or higher)
User PermissionsFull control of DirectRoute file folder and all subfoldersFull control of DirectRoute file folder and all subfolders
Web BrowserMicrosoft Internet Explorer (IE) 11IE11, Microsoft Edge, or Google Chrome


1-5 Users6-15 Users16+ Users
Operating SystemWindows 2016 Server w/MS .NET 4.5 and newerWindows 2016 Server w/MS .NET 4.5 and newerWindows 2016 Server w/MS .NET 4.5 and newer
ProcessorQuad-core 2.8GHz or higherQuad-core 2.8GHz or higherQuad-core 2.8GHz or higher
Memory (RAM)4 GB8 GB (or higher)16 GB (or higher)
Hard Disk80 GB160 GB (or higher)220 GB (or higher)
Network Card1 Gbe dedicated NIC for terminal services1 Gbe dedicated NIC for terminal services10 Gbe (or higher) dedicated NIC for terminal services


DirectRoute software updates, or releases, are issued to update or add/delete new, improved, or corrected features and functions. These updates usually occur a few times each year. 


When updates are released, customers will be notified via email with a brief description of what is included in the updated release and instructions on how to retrieve and install the update. Each release update will also include an updated Help File.