Typically, the most common types of routes used are Fixed, Dynamic, Skeletal, and Zoned. The type of routing you perform will depend largely on your type of operation and may include more than one of these, or a combination of these, to get the optimal results for your business.
- Fixed Routes: Fixed Routes are performed when all customers are pre-assigned to a route and the number of routes ran each day is pre-determined; the customer base is very static, and order patterns are very predictable with only occasional fluctuations. Fixed Routes are also used when drivers also perform sales functions or a two-step delivery process with merchandisers following the delivery route.
- Skeletal Routes: Skeletal Routes are performed when primary customers are pre-assigned routes and typically have very tight delivery times so routes can only be run a certain way, and the number of routes ran each day is pre-determined. Skeletal Routes are used to keep primary customer deliveries very consistent and non-primary customers will be routed within their time window, but not always at the same time. This type of routing requires a core set of customers, generally 80%, all with very predictable order patterns.
- Zone-Based Routes: Zone-Based Routes are performed when routing is based on geographically set areas or zones, and driver assignment is by zone/area. Areas can be defined as small as one truck or larger, with multiple trucks assigned, and user-set rules and constraints are set to enforce assignments (hard or soft time windows, length of the workday, etc.). This encourages driver familiarity with routes and clients and aids in focusing on managing cost and customer service. While similar to Dynamic Routing, it facilitates a first shift picking before final order cutoff and can be used for job site type deliveries while still keeping drivers in zones Depending on how the zones are created, there is an opportunity to reduce the number of routes required.
- Dynamic Routes: Dynamic Routes are performed when routes vary from day to day, with the ability to adapt to a very dynamically changing customer base with the greatest customer flexibility. Routes are built based on the lowest overall cost without violating any delivery rules associated with customer requirements. This type of routing can offer improved customer service through flexibility, offers the highest reduction in transportation costs, and works best when used in conjunction with DRTrack for schedule visibility and re-time tracking.