Click the Start button (1), and type
services.msc
(2). Under Best Match, click Services (3), or press Enter (Figure 7). This loads the Services Management Console.
![Figure 7. Launching the Services Management Console](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19115846023/original/NrBZNjcWhHOnAujohYkZXtaSTotzbJgO_Q.png?1694442162)
In the list, locate DRTrackRouteExportTool, and double-click it. This opens the Properties dialog (Figure 8).
![Figure 8. Windows Services Management Console](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19115846876/original/iEsECiO8A4RukwXWuk3s1LEb0JoVwmZZcQ.png?1694442642)
On the General tab, select Automatic from the Startup Type dropdown list (Figure 9).
![Figure 9. General tab and Automatic Startup type](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19115846918/original/JYuS2r0UsOmDemgUjad61Rfaqj31JekRig.png?1694442651)
On the Recovery tab, select Restart the Service from the dropdown lists for First, Second, and Subsequent failures (Figure 10).
![Figure 10. Recovery tab and Restart actions](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19115846945/original/WyqXBJPcr20PoFIStvNQKKFNfqix-c20Gg.png?1694442663)
Click OK. This closes the Properties window.
In the Services Management Console window, right-click DRTrackRouteExportTool and click Start.
Confirm RES is running by looking at the Status column, which should say Running (Figure 11).
![RES enabled and running status in the Services Management Console window](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19115846973/original/Kbej4j10Av8xyjQVTGEqpM-n1tOKAdw78Q.png?1694442675)