FAQs
Resource Calendar combines the workflows from the Route Calendar and Route board into a single application. Having the map present gives the users a new way...
Fri, 1 Sep, 2023 at 4:47 PM
Most Resource Calendar setup is done in DRTrack. Truck masters, drivers, orders, accounts and route creation all remain in the same place it has been done i...
Fri, 1 Sep, 2023 at 4:47 PM
In DRTrack, you can open Resource Calendar in a new tab via the Dispatch menu header or directly on top of the route calendar. You can navigate to...
Fri, 1 Sep, 2023 at 4:47 PM
Resource Calendar uses a technology known as software multitenancy, where a single instance of a piece of software can serve multiple customers, each with i...
Fri, 1 Sep, 2023 at 4:47 PM
Once you have logged into either DRTrack or Resource Calendar, your existing single sign-on (SSO) will be used to navigate between the applications. Closing...
Fri, 1 Sep, 2023 at 4:47 PM
Details on changing algorithm settings are outlined in this support article: Algorithm Settings
Fri, 1 Sep, 2023 at 4:47 PM
A bi-directional sync between ARC and DRT ensures that both applications show the most recent data whenever a change is made in either tool.
Fri, 1 Sep, 2023 at 4:47 PM
Some of Resource Calendar's data resides in DRTrack, while other data resides in Appian's Enterprise databases. See the following table which outlin...
Fri, 1 Sep, 2023 at 4:47 PM
OIS/RES/Webservices are still tied to DRTrack. The data for all routes created, edited or dispatched from Resource Calendar can be pulled out of DRTrack usi...
Fri, 1 Sep, 2023 at 4:47 PM
See the following support article: User Permissions Table
Fri, 1 Sep, 2023 at 4:47 PM