To edit routes from Admin > Master Routes:

  1. Locate the desired Route by using the Branch and Day code selection options. From the list of eligible routes, select the desired route to view all stops assigned to the route.
  2. Use the action buttons on the top right of the screen as needed: 
  3. View By—Select stops to view by delivery sequence, orders to view all (consolidated) orders, or Line Items to view each item on the order
  4. View Map—Shows each Stop as it appears on the map
  5. Add Stop—Add additional Stops to the Route
  6. Unload Stop—Unload a Stop from the Route
  7. Optimize—Use this option to reposition Stops on the Route, after changes have been made to individual Stops that affect delivery dates/times
  8. Reschedule—Reschedule Stop delivery window times and/or date
  9. Invert Route—Reverses the order of delivery of the Stops, from first to last
  10. Move Stops—Move Stops between Routes, from one to another
  11. Audit—Provides a brief overview of events that have occurred

To Edit Arrival/Departure:

  1. Click Edit.
  2. Insert new date/times in relevant boxes.
  3. Click View Mode.

To view or edit orders from Order Management (Customer Service > Order Management):

  1. Locate the stop and click on the OrderID to open the order summary.
  2. Edit the order details, save, and move to the next stop record to edit additional stops.

To use the Route Board to view/edit Routes and orders:

  1. Locate the route and/or stop and click the Order ID to open the order summary.
  2. Edit the order details, save, and move to the next stop record to edit additional stops.

Modify Stops