FAQs
In certain situations, a drive time will incorrectly appear in the DRTrack route calendar as a long, green block that spills over into two columns. This is ...
Mon, 11 Jul, 2022 at 2:15 PM
On the Same Day: Go to Dispatch > Route Board. Click the branch, then click Master Route. Select the Day Code, the route involved, and the stop seque...
Wed, 20 Sep, 2023 at 2:27 PM
A "dirty route" means that a change has happened somewhere to the order on a route. This could be a change in volumes, time windows, or other fact...
Fri, 2 Aug, 2024 at 8:26 PM
Affects Routing (Afct. Routing) means a change could impact the way a route gets calculated. This could be things such as a change to time windows, quantity...
Fri, 2 Aug, 2024 at 8:26 PM
When importing data into DRTrack from DirectRoute, there are several things to keep in mind: Dummy/fake order data created in DRTrack will always be the s...
Mon, 12 Aug, 2024 at 7:45 PM
Modification of finalized routes is based on how the AllowModifyFinalizedOrder and OnFinalizeActions INI settings are configured. Finalizing a route doesn’t...
Wed, 21 Aug, 2024 at 1:01 PM
ApplyFinalizeLock: Locks route, preventing changes unless unlocked. DeleteFakeOrders: Trims any dummy/fake order from a route during the finalization proce...
Wed, 14 Aug, 2024 at 3:58 PM